01

Assistants and chatbots trained on your information

Assistants that answer customers and teams using your website, documents and FAQs — not generic information from the internet. When they don’t know, they refer the question to your team instead of guessing.

What’s included

  • Round-the-clock support on your website, in your brand’s tone of voice
  • Lead capture when a visitor shows interest
  • Internal assistants for your team to look up procedures and documents
  • Conversation history to understand what customers ask most
Website and documentsLead capture24 hours a day
02

Intelligent process automation

We connect tools such as N8N, OpenAI and custom APIs to automate workflows: lead capture and qualification, email replies, content generation and data management.

What’s included

  • Leads from your website, social media and email qualified and routed automatically
  • Email replies drafted by AI for your team to review
  • Content generated from the information you already have
  • Data synchronised across the tools your company uses
N8NOpenAIAPIs
03

AI agents integrated into your systems

Agents that work inside your CRM, back office or management platform — looking up records, preparing documents, summarising cases and suggesting the next step, always with the right permissions.

What’s included

  • Automatic summaries of cases, clients and histories
  • Preparation of documents, proposals and reports
  • Next-step suggestions based on context
  • Access limited to what each user is allowed to see
CRM and ERPBack officePermissions
04

Documents, data and reports

Information extracted from PDFs, forms and emails, automatic classification and reports that turn scattered data into a clear view of your operations.

What’s included

  • Reading and extracting data from invoices, forms and contracts
  • Automatic classification and routing of requests
  • Dashboards and reports with operational indicators
  • Intelligent search across document archives
ExtractionClassificationDashboards
05

Custom platforms with AI built in from the start

When no off-the-shelf tool fits, we build the platform: web applications (SaaS), mobile apps in Flutter and APIs, with artificial intelligence designed in from day one.

What’s included

  • Multi-user web applications and SaaS
  • Mobile apps for Android and iOS in Flutter
  • APIs and integrations with existing systems
  • Modular architecture, ready to grow
SaaSFlutterREST API
Who it’s for

Designed for teams who respond, decide and follow up every day.

  • Healthcare and clinics

    Appointments, FAQs, insurance agreements and clinical documentation with less administrative work.

  • Public sector and local government

    Citizen services, social cases and incident reports with a complete view of operations.

  • Professional services

    Lawyers, accountants and consultants who qualify enquiries and prepare documents faster.

  • Retail and e-commerce

    Answers about products, delivery times and orders at any hour, without keeping customers waiting.

  • Associations and clubs

    Membership, registrations, payments and communication in one place.

  • Sales teams

    Qualified leads, proposals ready to go and automatic follow-up in your CRM.

How we work

From assessment to a solution in production.

  1. Step 01

    Free assessment

    We talk about your business, the processes that take up the most time and the data you already have.

  2. Step 02

    Proposal and timeline

    We define the scope, the most suitable technology and a clear timeline before we start.

  3. Step 03

    Development and integration

    We build, test with real cases from your team and connect the solution to your systems.

  4. Step 04

    Ongoing support

    Maintenance plans, updates and technical support to keep everything secure, fast and useful.

Technology

The best tool for each problem — not the same one for everyone.

We choose technology to suit the project, and integrate with what your company already uses.

  • Language models

    OpenAI and other models, chosen for the right balance of quality, cost and privacy.

  • Automation

    N8N, webhooks and custom APIs to connect systems without manual work.

  • Development

    PHP, JavaScript and Flutter for web applications, SaaS, mobile apps and APIs.

  • Data and GDPR

    Permission-based access, minimised data and transparency about where information is stored.

Frequently asked questions

Questions about AI

What does a “custom-built” AI solution mean?

It means we start from your process and your data, not from an off-the-shelf tool. Sometimes the answer is an assistant trained on your information; sometimes it is an automation between systems you already use; and sometimes it is a brand-new platform — as we did with MS Civis and Veksilo.

Does my data need to be organised before we start?

No. Much of the initial work is understanding where your information lives — website, documents, emails, spreadsheets or systems — and preparing it for AI. That is exactly what the free assessment is for.

Will the solution connect to the tools we already use?

Wherever those tools allow it. We work with APIs, webhooks and N8N to connect AI to your CRM, email, online shop, invoicing or internal systems, rather than forcing your team to switch tools.

What about data privacy?

Every solution is designed with the GDPR in mind: permission-based access, only the data that is needed and carefully chosen providers. We always explain where the data is stored and who can access it.

How can AI automation help my business?

AI automation saves time and reduces repetitive tasks. We connect tools such as N8N, OpenAI and custom APIs to automate workflows — such as lead capture, email replies, content generation and data management.

Free assessment

next can be you.
let’s talk.

Tell us what your team does every day. We’ll show you where artificial intelligence can save time — with no obligation.

or write to hello@magicspider.pt